Terms of Service

These Terms of Service govern the Parcel website at sellwithparcel.com, its seller application process, and related website communications (the “Website”). The Website is operated by Thomas RE Group LLC, doing business as Parcel (“Parcel,” “we,” “us,” or “our”).

Please read these terms before submitting an application. When you affirmatively accept these terms through the application process or another acceptance process we provide, you enter into this agreement with Parcel. If you do not agree, do not submit an application through that process. You may contact us at hello@sellwithparcel.com with questions.

These terms address Website use. A separate signed brokerage or service agreement is required before Parcel undertakes the services described in that agreement. These terms do not replace that agreement or any rights and duties imposed by law.

Parcel currently accepts applications from prospective sellers in the Dallas–Fort Worth area for human review. Submitting an application does not require creating an account or making a payment. Paid onboarding is not currently available through the public application process.

An application is a request to be considered for service. Submission, a receipt confirmation, a request for more information, or an invitation to discuss next steps does not by itself:

• Establish a broker-client relationship or appoint Parcel to represent you;
• Create a listing agreement, require you to sell, or commit you to purchase a service;
• Authorize a charge, property listing, marketing publication, vendor order, or transaction; or
• Guarantee acceptance, a service start date, a sale, or any particular sale price or timeline.

Applications are reviewed for service area, property fit, available capacity, and other lawful operational requirements. We may request additional information, defer an application, or decline to proceed, subject to applicable law. You may withdraw an application by contacting us. Withdrawal does not require immediate deletion of records that we may lawfully retain as explained in our Privacy Policy.

Sample workspaces, demonstrations, and descriptions of a future seller experience illustrate the service and do not guarantee that every illustrated feature is currently available to applicants.

You must be at least 18 years old and able to enter into a binding agreement to submit an application. If you submit information for an entity, trust, estate, co-owner, or another person, you must have permission to provide that information and accurately describe your role. An application does not establish your authority to sign a listing agreement or sell a property; any required ownership, consent, or signing authority must be separately verified.

Tell us if your property is already subject to a brokerage agreement. These terms do not authorize you to disregard another agreement or another person's rights.

Provide information that is accurate and complete to the best of your knowledge, and tell us about material corrections. Do not impersonate another person, conceal your authority, or submit information or material you are not entitled to share.

Submit only information reasonably needed for your application or our specific request. Do not include passwords, payment-card information, Social Security numbers, bank credentials, or sensitive documents in an ordinary application field or unsolicited email. Contact us if you are unsure how to provide a requested document.

You retain ownership of content you submit, subject to the rights of its other owners. You give Parcel a nonexclusive, royalty-free permission to receive, store, copy, organize, and review that content, and to provide it to service providers acting for us, only as reasonably necessary to evaluate and respond to your application, operate and secure the Website, and meet applicable legal obligations. This permission does not transfer ownership or authorize public listing or marketing of your property, unrelated advertising, sale of your information, or general-purpose AI model training. Any additional use requires an appropriate separate authorization or other lawful basis.

If you withdraw your application, this permission continues only to the extent reasonably necessary to complete the withdrawal, comply with lawful retention requirements, maintain appropriate security and backup records, and establish or defend legal claims. Personal information remains subject to the Privacy Policy and applicable law.

Before any brokerage engagement, the applicable written agreement will identify the responsible brokerage, the parties, the property, the services, and their terms. That agreement will govern representation, scope of work, compensation, payment timing, any deposit or credit, cancellation, and any refund entitlement. Brokerage compensation is negotiable. Website pricing descriptions do not authorize a payment or replace the agreed terms of an engagement.

Any buyer-broker compensation or other third-party expense requires the applicable disclosure and authorization; submitting an application does not approve it. Parcel's Website terms do not authorize Parcel to accept or reject an offer, sign a document, change transaction terms, make a disclosure on your behalf, or move money.

If a signed brokerage or service agreement conflicts with these terms on the services covered by that agreement, the signed agreement controls that subject. Applicable law controls in all cases. Nothing here limits duties owed by a licensed real estate professional or makes a required brokerage disclosure optional.

General Website content is educational and may not address your property's circumstances. Market information, examples, and estimates can be incomplete or become outdated. An estimated sale price or comparable-sales analysis is not an appraisal, a guarantee of value, or a promise of sale proceeds. A separate estimate or analysis must include any disclosures required for that particular work.

General content does not provide legal, tax, accounting, lending, or appraisal services. Seek advice from a qualified professional when those services are needed. This distinction does not excuse Parcel or a broker from responsibility for services actually undertaken or duties imposed by law.

If Parcel uses automated or AI-assisted tools in reviewing information or preparing a response, their output may contain errors or omissions and requires appropriate review. An automated acknowledgment is not application approval. A generated explanation, recommendation, summary, or draft is not a signed agreement or authorization to carry out a transaction. Our application process calls for human review of service fit.

Any future transaction workflow must obtain the seller's or other authorized human decision-maker's specific approval of the final action and material terms, together with licensed-professional review when required. A general request to “handle the sale,” a prior draft, or silence is not that approval. This includes decisions about offers, counteroffers, listing price changes, transaction documents, material disclosures, payments, and paid vendor commitments. These terms do not make those workflows available through the current application process.

You may use a third-party assistant to help prepare information for your own review. You remain responsible for authorizing the information you submit and checking its accuracy. Review the third party's terms and privacy practices before sharing information with it.

These terms do not grant access to a private account, application programming interface, connector, or another person's information. Any future integration must be expressly made available by Parcel and used only within the permissions, data scope, and actions approved for it. The existence of technical documentation or a demonstration alone does not authorize access or establish a service commitment.

Connecting a tool, granting limited access, or letting an assistant prepare a draft does not give that tool general authority to represent you, create a brokerage relationship, approve a payment, execute documents, or make transaction decisions. Parcel does not authorize a third-party AI agent to bypass a required human confirmation or licensed-professional review. If a permitted integration is later offered, its specific authorization and revocation process must be disclosed when you connect it.

If you believe information was submitted or access was used without your permission, contact us promptly. These terms do not make you automatically liable for every unauthorized act of a third party or displace protections provided by law.

You may use the Website for lawful personal or authorized business purposes connected with evaluating Parcel or your application. You may keep copies of these terms and materials provided for your own use, and share relevant materials with your co-owners and professional advisers.

Do not misuse the Website, interfere with its operation, introduce malicious code, attempt unauthorized access, evade security or access limits, harvest other people's information, submit spam, or use the Website for fraud, harassment, or unlawful discrimination. Automated use must comply with the permissions Parcel expressly provides and may not bypass access controls. Nothing in this section prohibits activity protected by applicable law.

Parcel and its licensors retain their rights in the Website's software, design, branding, and original content. Except as permitted above, by an applicable license, or by law, you may not reproduce, sell, redistribute, or present that material as your own. These terms do not give you ownership of Parcel's names or marks.

Our Privacy Policy explains the collection, use, sharing, and retention of personal information and how to contact us about it. The content permission in these terms does not override that policy or applicable privacy rights, and acceptance of these terms is not a substitute for any separate consent required by law.

When you request information or submit an application, we may respond using the contact details you provide about that request. These terms do not constitute consent to unrelated marketing, automated marketing calls or texts, or future electronic signing. Any legally required consent for those activities must be obtained separately.

An ordinary Website form or application is not a channel designated to deliver a time-sensitive contractual notice or an offer for an existing transaction. Follow the notice and delivery instructions in the applicable signed agreement. Nothing here changes statutory rules for when electronic records are received.

The Website may link to third-party resources. A link alone does not mean Parcel endorses the resource or guarantees its availability, security, accuracy, or performance. Separate terms may apply when you use a third-party service. These terms do not require you to purchase a third-party service or authorize charges by one.

This section does not relieve Parcel of responsibility for its own representations, obligations concerning its service providers, or duties imposed by law.

We may maintain, change, or discontinue Website features and may restrict access when reasonably necessary to address misuse, security risks, unlawful activity, or legal requirements. Where reasonably practicable and appropriate, we will explain a restriction and provide a way to contact us about it. Urgent security or legal circumstances may require action without advance notice.

You may stop using the Website at any time. Ending Website access does not by itself terminate a signed brokerage agreement, cancel a transaction, discharge an existing obligation, or eliminate a privacy request or legal right. Those matters remain governed by the relevant agreement and law.

The provisions concerning ownership, lawful record retention, limits and preservation of liability, and disputes continue to apply to matters arising during your use, to the extent their purpose requires.

To the extent permitted by law, the free Website and its general informational material are provided “as is” and “as available.” We do not promise uninterrupted or error-free access, that every technical defect will be corrected, or that general information will be suitable for every particular purpose. To that same extent, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement for the Website itself.

No Website statement guarantees a buyer, financing, a closing, a sale price, or a particular period on the market. Examples and projections are not promised results.

These provisions do not disclaim an express commitment we make in a signed agreement, excuse negligent performance of brokerage services, or exclude responsibility for fraud, willful misconduct, gross negligence, breach of confidentiality or privacy obligations, or violation of a duty that cannot lawfully be limited. They do not waive rights under applicable consumer-protection laws, including the Texas Deceptive Trade Practices–Consumer Protection Act.

These terms do not impose a dollar cap on liability or a general release of claims. Whether a loss is recoverable, and the amount of any recovery, remain subject to applicable law and any enforceable provisions of a separate signed agreement covering that service.

We may update these terms to reflect changes in the Website or applicable requirements. We will post the revised terms with their effective date. For a material change affecting an ongoing application, we will provide reasonable advance notice through the Website or the contact information available to us, unless a legal or security requirement calls for a faster change. We will obtain renewed acceptance where required.

Changes operate prospectively. Posting revised Website terms does not retroactively alter accrued claims or amend a signed brokerage agreement. You may keep a copy of the version you accept and contact us if you have questions about a change.

Texas law and applicable federal law govern these terms. This choice does not deprive you of protections that applicable law makes nonwaivable. A dispute may be brought in a court with jurisdiction and proper venue under applicable law. These terms do not require arbitration or waive jury-trial or class-action rights.

You may contact us to try to resolve a concern, but doing so is not a contractual prerequisite to bringing a claim or contacting a regulator and does not extend a legal deadline. Nothing here restricts a complaint to the Texas Real Estate Commission or another appropriate authority.

If a provision is unenforceable, it will be disregarded to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law. A delay in enforcing a provision is not a waiver of the right to enforce it later.

These terms are the agreement concerning their stated Website subject matter. They do not replace the Privacy Policy, a separate signed brokerage or service agreement, required disclosures, or mandatory legal protections. Neither party may use these terms to expand the authority of a representative or automated tool beyond the authority actually granted.

Thomas RE Group LLC, doing business as Parcel
Mailing address: 1897 Hickory Ave.
Erie, CO 80516
hello@sellwithparcel.com